Privacy Policy

1. Who We Are

Redonix Technologies Private Limited ("Redonix", "we", "us", or "our") is a technology services company incorporated under the Companies Act, India, with its registered office in Trichy, Tamil Nadu. We provide web development, mobile application development, AI/ML solutions, digital marketing, cloud services and related IT services to clients worldwide.

Contact: info@redonixtechnologies.com | Redonix Technologies Private Limited, Trichy, Tamil Nadu, India.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

• Name, email address, phone number when you fill out our contact or quote request forms
• Company name, website URL, project description and budget when you request a proposal
• Employment history and skills when you apply for a job through our Careers page
• Messages and files you send to us via email or contact forms

2.2 Information Collected Automatically

• IP address, browser type, operating system and device information
• Pages visited, time spent on pages, referring URL and navigation paths
• Cookies and similar tracking technologies (see Section 6)

2.3 Information from Third Parties

• Business contact information from LinkedIn or other professional networks when you connect with us
• Analytics data from Google Analytics (anonymised)

3. How We Use Your Information

We use collected information to:

• Respond to your enquiries, provide quotes and deliver the services you request
• Send project updates, invoices and communications related to your engagement with us
• Improve our website, services and user experience through analytics
• Send newsletters or marketing emails — only when you have opted in or have a prior business relationship with us
• Process job applications and assess candidates for open roles
• Comply with legal obligations under Indian law (Companies Act, IT Act 2000, and DPDP Act 2023)
• Prevent fraud, investigate disputes and enforce our agreements

4. Legal Basis for Processing

For users in the European Economic Area (EEA) or United Kingdom, we process your data under the following lawful bases:

• Contract performance — processing necessary to provide services you have requested
• Legitimate interests — running our business, improving services, preventing fraud
• Consent — for marketing communications and non-essential cookies
• Legal obligation — where required by applicable law

5. Sharing Your Information

We do not sell, rent or trade your personal information. We may share it with:

• Service providers — hosting providers, email platforms, analytics tools (Google Analytics, Mailchimp) operating under data processing agreements
• Payment processors — Razorpay, Stripe or PayPal for processing invoices (they receive only necessary billing information)
• Professional advisors — lawyers, accountants and auditors bound by confidentiality obligations
• Legal authorities — when required by law, court order or government authority in India or applicable jurisdiction
• Business successors — in the event of a merger, acquisition or asset sale (you will be notified in advance)

6. Cookies

We use the following types of cookies:

7. Data Retention

We retain your personal data only as long as necessary:

• Client project data — 7 years from project completion (for legal and tax compliance)
• Contact enquiries — 2 years from last contact if no engagement follows
• Job applicant data — 6 months if not hired (unless you consent to a talent pool)
• Marketing preferences — until you unsubscribe or request deletion
• Website analytics — 26 months (Google Analytics default, anonymised)

8. Your Rights

Depending on your location, you may have the following rights:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct inaccurate or incomplete data
• Deletion — request we delete your data ("right to be forgotten")
• Restriction — ask us to stop processing your data in certain circumstances
• Portability — receive your data in a machine-readable format
• Objection — object to processing based on legitimate interests or for direct marketing
• Withdraw consent — for processing based on consent, at any time without penalty

To exercise any of these rights, email info@redonixtechnologies.com with the subject "Privacy Request". We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These include SSL/TLS encryption, access controls, regular security audits and employee data protection training. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. International Transfers

Redonix serves clients globally (India, UAE, USA, Australia, UK, Europe). Your data may be processed by our team members or service providers outside your home country. Where we transfer data outside India or the EEA, we ensure appropriate safeguards are in place including standard contractual clauses, adequacy decisions, or your explicit consent.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us at info@redonixtechnologies.com and we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where required by law, notify you by email. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

For any questions, concerns or requests related to this Privacy Policy or our data practices, please contact our Data Protection Officer: